Shipping Policy

Welcome to Farmstead Cottage! We strive to ensure your order is processed and delivered smoothly and efficiently. Please review our shipping policy for details on how we handle shipping and delivery.

  1. Processing Time

    • Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Business days are Monday through Friday, excluding holidays.
    • Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information (if applicable) to help you monitor the status of your shipment.

  2. Shipping Methods and Rates

    • Shipping Options: We offer various shipping methods, including standard and expedited options. Shipping methods and rates will be provided at checkout based on your location and order size.
    • Shipping Costs: Shipping costs are calculated based on the weight of the order, shipping method selected, and destination. You will see the shipping cost before completing your purchase.

  3. Delivery Times

    • Estimated Delivery Time: Delivery times vary depending on the shipping method chosen and your location. Standard shipping typically takes 3-7 business days, while expedited options may reduce delivery time. Please note that these are estimated delivery times and are not guaranteed.
    • Delays: Occasionally, delays may occur due to factors beyond our control, such as weather conditions or carrier issues. We will make every effort to notify you of any significant delays affecting your shipment.

  4. Shipping Destinations

    • Domestic Shipping: We ship to all addresses within the domestic United States only.
    • International Shipping: Currently, we do not offer international shipping.

  5. Shipping Address

    • Address Accuracy: Please ensure that your shipping address is accurate and complete. Farmstead Cottage is not responsible for delays or issues resulting from incorrect or incomplete addresses.
    • Address Changes: If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate address changes if the order has not yet been processed or shipped.

  6. Order Tracking

    • Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery through the carrier’s website.
    • Tracking Issues: If you encounter any issues with tracking your order, please contact our customer service team for assistance.

  7. Shipping Issues

    • Lost or Stolen Packages: Farmstead Cottage is not responsible for lost or stolen packages once they have been delivered to the address provided. If you believe your package is lost or stolen, please contact the carrier directly to file a claim.
    • Damaged Packages: If your package arrives damaged, please contact our customer service team immediately. Provide photos of the damaged item and packaging for assistance with a possible resolution.

  8. Returns

    • Final Sale: Please note that all sales are final, and we do not accept returns or exchanges. For more information on our return and refund policy, please refer to our [Return and Refund Policy].

  9. Contact Information

Thank you for shopping with Farmstead Cottage! We appreciate your business and are here to help with any shipping inquiries you may have.